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Make a Difference with Punctual Express: Join as a Customer Service Representative

by NORTH CAROLINA DIGITAL NEWS

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Make a Difference with Punctual Express: Join as a Customer Service Representative

We’re seeking a customer-focused individual to join our team as a Customer Service Representative. If you have a passion for providing outstanding customer service, we want you!

Responsibilities:

  • Respond to customer inquiries via phone, email, and in-person

  • Resolve customer complaints in a professional and timely manner

  • Provide information on our products and services

  • Maintain a high level of product and service knowledge

Requirements:

  • Excellent communication and interpersonal skills

  • Strong problem-solving and conflict resolution skills

  • Ability to work in a fast-paced and customer-oriented environment

  • Ability to work flexible hours including weekends and holidays

Make a difference in the lives of our customers, apply now!

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